KIND - Web project
Sectors: Health, E-Commerce
As a UX researcher, I helped find out what potential customers need of an online shop for prescription glasses and hearing aids.
My Role
UX Researcher in a team of 4 (Strategist, PO, UI)
My Tasks
- Planning and conduction of user interviews
- Evaluation of key insights
- Analysis of risks and service opportunities
- Creation of testable hypotheses
- Facilitation of co creation workshops with client
- Presentation and insight sharing among the product team
Applied Methods and Frameworks
- Team Canvas
- Customer Profiles
- Value Proposition Canvas
- User Journeys
- Product Roadmap
- Hypotheses
- User Modes
- Design Challenge
- Design Charette
- Linear Unpacking
- Point of View
This project is under a non disclosure agreement.
I may not share more details of my work.
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